Last Updated: June 2, 2025
At SMOVAPP, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy explains our practices for the SMOVAPP mobile application (“App”), which helps users quit smoking and vaping. By using SMOVAPP, you agree to the terms outlined in this policy. If you have any questions, please contact us at support@smovapp.com.
1. Who We Are
Smovapp is a mobile application designed to support users in quitting smoking and vaping through tracking, motivational tools, and community features. We are dedicated to providing a secure and private experience for all users.
2. Information We Collect
We collect only the information necessary to provide and improve SMOVAPP’s services. The types of data we collect depend on how you use the App:
– Account Information: If you create an account, we collect your email address and username (if provided). You may also upload a profile image, which is stored securely.
– Usage Data: We collect anonymized data about how you interact with the App, such as puff counts, cigarettes tracked, vaping sessions, feature usage (e.g., breathing exercises, Craving Crusher game), and progress milestones. This helps us enhance the App’s functionality and user experience.
– Device Information: We may collect details about your device, such as the model, operating system version, and unique identifiers, to provide technical support and ensure compatibility.
– Support Communications: If you contact our support team, we collect your messages, name (if provided), email, and any device information you share to resolve your issue.
– Guest Mode: You can use Smovapp in guest mode without providing any personal information. In this mode, data is stored locally on your device and not synced to our servers.
We do not collect sensitive health data beyond what is necessary for tracking smoking and vaping habits, and we never collect data for medical purposes, as Smovapp is not a medical application.
3. How We Use Your Information
We use your data solely to provide, maintain, and improve SMOVAPP’s services. Specific uses include:
– App Functionality: Your account information and usage data power features like puff tracking, progress statistics (e.g., money saved, nicotine avoided), personalized quit plans, and motivational notifications.
– User Support: We use support communications and device information to respond to your inquiries and troubleshoot issues.
– Analytics: Anonymized usage data helps us understand how users engage with the App, allowing us to optimize features and fix bugs.
– Notifications: If you enable notifications, we use your preferences to send daily motivational messages or reminders at your chosen time.
We never use your data for advertising, spam, or any purpose unrelated to Smovapp’s core services.
4. How We Share Your Information
We do not sell, share, or disclose your personal information to third parties, except in the following limited circumstances:
– Service Providers: We may share data with trusted service providers (e.g., Firebase for cloud storage) who process it on our behalf under strict confidentiality agreements. These providers are contractually obligated to protect your data.
– Legal Obligations: We may disclose information if required by law, such as in response to a court order or government request, or to protect our rights, safety, or property.
– Anonymized Data: We may share aggregated, anonymized data (e.g., total puffs avoided across all users) for research or public reporting, but this cannot be linked to you.
5. Data Security
We take your data security seriously and implement industry-standard measures to protect it, including:
– Encryption: All data stored in the cloud (e.g., via Firebase) is encrypted both in transit and at rest.
– Access Controls: Only authorized Smovapp personnel with a legitimate need can access your data, and access is tightly restricted.
– Guest Mode: Using Smovapp in guest mode ensures no personal data is sent to our servers.
While we strive to protect your information, no system is completely secure. If you suspect a security issue, please contact us immediately at support@smovapp.com.
6. Your Choices and Rights
Smovapp gives you control over your data. You can:
– Delete Your Account: At any time, go to Settings > Profile & Account > Delete Account to permanently delete your account and all associated data from our servers.
– Notifications: Enable or disable motivational notifications in Settings, and choose fixed or random delivery times.
– Data Access: Request a copy of your data by contacting support@smovapp.com.
– Opt-Out: Stop providing certain information by not using specific features (e.g., avoid uploading a profile image).
If you’re in a region with data protection laws (e.g., GDPR in the EU, CCPA in California), you have additional rights, such as requesting data correction, restriction, or portability. Contact us to exercise these rights.
7. Data Retention
We retain your data only as long as necessary to provide SMOVAPP’s services or comply with legal obligations. If you delete your account, all personal data is removed from our servers within 30 days, except for anonymized usage data that cannot be linked to you. Data stored locally in guest mode remains on your device until you uninstall the App.
8. Children’s Privacy
SMOVAPP is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that a child’s data has been collected, we will delete it immediately. Contact us if you believe this has occurred.
9. International Data Transfers
SMOVAPP’s is using Apple’s servers which can be are primarily located in the United States. If you use the App from outside the U.S., your data may be transferred to and processed in the U.S., where data protection laws may differ. By using SMOVAPP, you consent to this transfer. We ensure appropriate safeguards, such as encryption and contractual protections with service providers, to maintain your data’s security.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or App features. The latest version is always available in the App under Settings > Support & Legal > Privacy Policy. Significant changes will be communicated via in-app notifications or email (if you have an account). Your continued use of Smovapp after changes indicates your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests about your data or this Privacy Policy, please reach out to us:
Email: support@smovapp.com
App: Settings > Support & Legal > Contact Support
Online Communities: Join us on Reddit (reddit.com/user/smovapp) or Telegram (t.me/smovapp)
We’re here to help clarify any details and ensure your privacy is protected.