Frequently asked questions

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How do I reset my stats?

A: Go to Settings > Danger Zone > Reset All Stats. This will erase all your progress and session data.

Q: Can I use the app without creating an account?

A: No, you cannot use SMOVAPP in guest mode. Some features like syncing across devices require signing up.

Q: How do I change between smoking and vaping mode?

A: Simply tap the toggle switch at the bottom of the Home screen to switch between Smoking and Vaping modes.

Q: Is my data private?

A: Absolutely. Your data is stored securely and never shared with third parties. Read our full privacy policy in Settings > Support & Legal.

How do I delete my account?

A: Go to Settings > Profile & Account > Delete Account. This permanently removes all your data from our servers.

How can I contact support?

A: Reach out anytime via Settings > Support & Legal > Contact Us. We’re here to help!

Q: Is there a community I can join?

A: Yes! Join our Discord or follow us on social media to connect with others on the same journey.

What is the difference between puff tracking and cigarette tracking?

A: Puff tracking counts each vape puff, while cigarette tracking logs full cigarettes. You can switch between modes in the Home screen.

Q: Can I export or backup my data?

A: Not yet, but we’re working on a feature to let you export your progress and stats securely.

Q: What happens if I uninstall the app?

A: If you’re logged in, your data is safely stored in the cloud. If you uninstall the app your data will still be available in the cloud.

Q: Is SMOVAPP free?

A: You can try the app for free for 3 days. Some features may require a premium subscription for full access.

Q: What happens if my subscription expires?

A: You will lose access to premium features, but your data will remain saved. You can resubscribe anytime.

Q: How does SMOVAPP help me stay motivated?

A: Through daily stats, visual progress, money saved, health benefits, and motivational reminders.

Q: Can I set a quit date or goal?

A: Yes, go to Settings > Goals & Milestones to set your quit date and track progress toward it.

Q: How do I manage reminders or notifications?

A: Go to Settings > Notifications to customize or disable reminders based on your preferences.

Q: I’m not receiving notifications. What should I do?

A: Make sure notifications are enabled in your phone settings for SMOVAPP and that Do Not Disturb is turned off.

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